Creasync Custom Stoneworks
Order Process for Countertops
Get an Estimate
Stone Selection
Place an Order
Templating
Stone Fabrication
Installation
STEP 1.
Get Started with a Free Estimate
Ready to begin your project? Fill out our simple online estimate form to take the first step. Be sure to include key details such as your layout dimensions, preferred stone type, edge profile, and project location.
Think about how you use your kitchen or bathroom — do you need extra durability for everyday cooking, or are you aiming for an elegant marble aesthetic in your guest bathroom? You’re welcome to upload photos of your current space or design inspiration to help us understand your vision and provide the most accurate quote.
Prefer a personal consultation? Call us at 443-750-5050 or send your project information to info@creasyncstoneworks.com. You can also visit our showroom to explore our stone collection in person and speak with our team directly.
And don’t worry if every detail isn’t finalized — we’re happy to work with approximate measurements and help you fine-tune your project along the way.
STEP 2.
Find the Perfect Stone for Your Space
Explore our handpicked selection of granite, quartz, and marble — each slab with its own unique texture, tone, and personality. To truly appreciate their beauty, we invite you to visit our showroom, where you can see, touch, and experience the natural charm of every surface. Take home samples and see how they interact with your space’s lighting throughout the day.
Fallen in love with a particular slab? We’ll secure it just for you, so there’s no risk of losing that perfect piece to another project. You’ll have the peace of mind knowing that the exact color and veining you chose will be transformed into your countertops.
Once you’ve made your selection, we take care of the rest. We coordinate directly with our trusted suppliers to have your slab delivered to our fabrication shop — typically within 1–2 weeks. While we prepare the next steps, you can sit back and get excited for your space’s transformation.
STEP 3.
Ready to Get Started?
When you’re ready to move forward, a 50% deposit secures your spot in our production schedule and initiates the templating process. This deposit allows us to reserve your selected stone and begin coordinating all aspects of your project — from logistics to fabrication.
Rest assured: your final price will be confirmed after we take precise, on-site measurements at your home.
To begin templating, your space needs to be fully prepared. That means:
Cabinets must be completely installed
Sink must be in its final position
We’ll take your sink back to our workshop to fabricate the perfect cutout, ensuring a seamless fit with your chosen countertop.
Once the deposit is received, our team will take it from there. Templating is typically scheduled within 5 business days, and you’ll receive a clear timeline for installation.
We’ll also confirm your appointment the day before, so you’ll know exactly when to expect our team to bring your new countertops to life.
STEP 4.
Precision Matters and We Take It Seriously
This isn’t your average measuring tape job. At Creasync Custom Stoneworks, we use state-of-the-art digital templating technology to capture every measurement with millimeter-level accuracy — including curves, angles, and cutouts.
Because precise field measurements sometimes require extra care, we schedule a comfortable 2-hour window for your appointment. While most templating visits are completed much sooner, this time frame ensures we never rush the process. Our focus is on perfection — not speed — so your countertops fit flawlessly from day one.
STEP 5.
Precision Fabrication You Can Trust
Once we have your exact measurements, our skilled fabrication team begins transforming your selected slab into perfectly crafted countertop pieces. Using advanced cutting technology, we ensure each edge is clean, precise, and tailored to fit your kitchen seamlessly.
If your stone requires sealing — especially natural materials like granite or marble — we apply a protective finish to safeguard against moisture, stains, and everyday wear.
Before anything leaves our workshop, we conduct a thorough quality inspection. We double-check all dimensions and add additional reinforcement where needed to ensure long-term durability.
Depending on the complexity of your design, the fabrication process typically takes a few business days.
Once every detail meets our standards, we’ll contact you to schedule your installation day — the final step before your new space comes to life.
STEP 6.
Flawless Installation, Start to Finish
On installation day, our expert crew carefully positions each piece of your countertop to ensure a perfect fit with your cabinets, walls, and appliances. We drill faucet holes with precision, mount your sink securely, and meticulously polish each seam for a smooth, seamless finish.
Most installations are completed within 4 to 7 hours, depending on the size and complexity of your project. We take the time to do it right — because your countertops deserve nothing less than perfection.